TSB announces plan to close 70 bank branches across UK next year

The business said that it would have 220 branches left at the end of June 2022, compared to 290 today.

TSB announces plan to close 70 bank branches across UK next year iStock

TSB plans to close 70 bank branches across the UK next year as customers switch to online banking.

Seven of the branches set to close are located in Scotland.

The business said that it would have 220 branches left at the end of June 2022, compared to 290 today.

It will still have the country’s seventh largest branch network.

TSB said that it will mean 150 fewer roles but that all staff who work at the closing branches will be offered alternative roles at the bank.

It is two years since TSB set out a plan to scale back its branch network but the shift to digital banking has accelerated during the pandemic as customers have been stuck at home.

Nine in 10 transactions are now done online, and 90% of mortgage appointments are video calls, TSB said.

There is “no prospect of branch transactions returning to pre-Covid levels”, the bank said.

There is a Post Office or a free-to-use cash point within a mile of every branch that is set to close.

TSB chief customer officer Robin Bulloch said: “Closing branches is an incredibly difficult decision to take, but we have to respond to the changes in the way people bank and provide the right mix of services for all our customers now and into the future.”

Scottish TSB branches that will close next year include:

Ellon – 36 Bridge Street – April 19, 2022

Forfar – 20 East High Street – April 14, 2022

Forres – 156 High Street – April 27, 2022

Fort William – 6 Tweedale High Street – April 20, 2022

Lanark – 25 Bannatyne Street – April 27, 2022

Stranraer – 21 Castle Street – April 28, 2022

Thurso – 12/14 Traill Street – April 21, 2022

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