M&S website resumes online orders after cyber-attack

The retailer halted orders on its website and saw empty shelves after being targeted by hackers.

M&S website resumes online orders to England, Wales and Scotland after cyber-attackiStock

Marks & Spencer has reopened its website to customers after being forced to halt internet orders in April following a damaging cyber attack.

The retailer had halted orders on its website and saw empty shelves after being targeted by hackers around the Easter weekend. Customer personal data, which could have included names, email addresses, postal addresses and dates of birth, was also taken by hackers in the attack.

Visitors to the M&S website were greeted with the message: “Sorry you can’t browse the site currently. We’re making some updates and will be back soon.”

The retail giant said that “human error” had caused the attack, which is set to cost the firm around £300m, and chief executive Stuart Machin confirmed disruption could last until July.

However, on Tuesday, a spokesperson confirmed that Marks & Spencer was reopening online shopping.

In a statement published on social media, Marks & Spencer managing director of clothing, home and beauty John Lyttle said: “We are bringing back online shopping this week.

“A selection of our best-selling fashion ranges will be available for home delivery to England, Scotland and Wales.

“More of our fashion, home and beauty products will be added every day, and we will resume deliveries to Northern Ireland and Click and Collect in the coming weeks.

“Thank you sincerely for your support and for shopping with us.”

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