Microsoft confirms connectivity issues across ‘multiple regions’

Hundreds of Microsoft users have been reporting outages as the tech giant confirmed connectivity issues across “multiple regions”.

Microsoft said it is working to tackle connectivity problems initially reported in America, which the company later discovered may affect users “in any region”.

Monitoring website Downdetector shows a spike in users reporting problems with Microsoft Teams in the UK at around 6.15pm on Thursday evening.

Microsoft said on X that “a portion of infrastructure” was experiencing “elevated load across multiple regions”, which it said was likely contributing to the connectivity errors.

It added that it had begun work to redistribute traffic across its worldwide infrastructure.

In an update shared just after 7.10pm, Microsoft said: “We’re aggressively pursuing all pathways to reduce impact.

“We’ve paused all deployments, we’re moving additional traffic off the affected infrastructure, and we’re restarting affected servers to return them to service.”

In its post, Microsoft linked to a page on its website where users can find updates on the status of its services, but users on X have complained the page will not load.

The page warns of “service degredation on Microsoft 365”, and displays an error message reading: “Users may be unable to connect to multiple Microsoft 365 services.”