Learner drivers to get booking fees refunded over crackdown on drip-pricing

The Competition and Markets Authority said the AA Driving School and BSM Driving School did not include a mandatory £3 booking fee in upfront prices.

Learner drivers to get booking fees refunded over crackdown on drip-pricingPA Media

Two AA-owned driving schools have been ordered by the UK competition watchdog to refund more than 80,000 customers and have been fined £4.2 million over drip-pricing.

The Competition and Markets Authority (CMA) said the AA Driving School and BSM Driving School did not include a mandatory £3 booking fee in upfront prices.

This is an illegal practice known as drip-pricing.

The amount repaid to individuals will vary depending on how many lesson packages they bought, with the average being about £9.

This will total more than £760,000.

The refunds and fine combined will almost be £5 million.

This is the first financial penalty the CMA has imposed for breach of consumer law since it was handed new enforcement powers.

STV News is now on WhatsApp

Get all the latest news from around the country

Follow STV News
Follow STV News on WhatsApp

Scan the QR code on your mobile device for all the latest news from around the country

WhatsApp channel QR Code
Posted in

    Today's Top Stories

    Popular Videos

    Latest in UK & International

    Trending Now