HSBC to close 69 more bank branches with 400 workers affected

HSBC said that less than 50% of its customers now regularly use its branch network.

HSBC UK to close 69 more bank branches with 400 workers affected iStock

HSBC has said it will shut 69 branches as it continues to close banks because of changes to customer behaviour.

The move could hit around 400 workers across the branches and follows the announcement of 82 closures in January last year.

HSBC said that less than 50% of its customers now regularly use its branch network, with footfall dropping sharply over the past five years.

The bank said that it hoped to redeploy all 400 staff to new roles within 15 miles of their homes.

Branches in Perth and Inverness will close, with the former due to shut in July and the latter in September this year.

This will mean the closest HSBC branch to Perth will be in Dundee. The nearest to Inverness is in Aberdeen.

Jackie Uhi, head of HSBC UK’s branch network, said: “The way people bank is changing – something the pandemic has accelerated.

“Our branches continue to support people with their more complex banking needs, but the way we can do this has also evolved, with the addition of banking hubs, community pop ups and continued use of the Post Office network.

“Rather than a one-size-fits-all branch approach, it’s an approach built around the way different customers are choosing to bank in different areas.”

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