A Paisley nursery has apologised after a child “climbed out of window and left the premises” in March.
Parents and caretakers of children who attend Rainbow Nursery, run by Childcare First, received an email on March 29 informing them of the incident which occurred a few weeks prior.
The child, aged five or below, left the premises and had to be brought back by a local resident.
In the email, shared with STV News, nursery manager Alan Cunningham wrote the delay in informing parents was due to an “investigation being carried out”.
He wrote: “Unfortunately, a child was able to climb out of a window of the nursery and leave the premises.
“The incident was very quickly contained, the child was returned to the nursery unharmed by a local resident.
“It is our top priority to ensure that your children are kept safe and we cannot apologise enough to child’s parents and we are working to support the family through this.”
Mr Cunningham stated that he was “so disappointed” this was allowed to happen, and promised the incident was being taken seriously.
He added the nursery had been working with Renfrewshire Council and the Care Inspectorate to “agree on appropriate actions”.
Staff have also been refreshed on their knowledge of company policies and procedures since the incident, he said, and more safety measures have been implemented to avoid this from happening again.
Rainbow Nursery is run by Childcare First, a registered charity which operates the nursery on a not-for-profit basis.
The purpose-built facility is situated within the grounds of the Mossvale Primary School campus and provides care for children aged five years old or below.
“I understand this information may cause concerns and be very upsetting to parents,” Mr Cunningham added.
“I would be more than happy to speak with anyone who may have any questions regarding this.
“Once again on behalf of Rainbow Nursery, we are deeply sorry that this incident was allowed to happen and we will do everything we can to ensure nothing like this ever happens again.”
A spokesperson for the Care Inspectorate said: “The Care Inspectorate has been notified of an incident involving a child attending this nursery.
“We remain in close contact with the service and continue to monitor them. The safety of every child who experiences care is always our first priority.
“Anyone with a concern about a care service can contact us on 0345 600 9527.”
A Renfrewshire Council spokesperson said: “The safety and wellbeing of all children is paramount.
“The Rainbow Nursery team continue to keep the council fully updated and are working directly with the Care Inspectorate to implement recommendations and advice.”