Less than half of people in Glasgow are satisfied with council services

Less than a third of people living in Glasgow believe the council is doing the best it can with the money it has available, a survey by the local authority has found.

Glasgow City Council published its household survey which found that only 40% of residents are “satisfied” with the services it provided.

The survey, which was carried out over the summer, found that satisfaction with services such as nursery and secondary schools as well as waste collection is down.

Satisfaction of road maintenance has hit its lowest level since 2005 with just 12% of participants saying they are happy with the council’s approach to the issue.

Market research company Ipsos previously asked 1,000 people across the city whether they trusted the council and only 35% agreed.

Additionally, less than 30% said they felt the council gave good value for money to those living in the city.

The survey also found that Glaswegians were generally satisfied with museums and libraries.

It found 90% of respondents believe Glasgow is “welcoming” for visitors, with over 80% saying it is a good place to visit.

A spokesman for Glasgow City Council said: “Glasgow is one of very few authorities across Scotland to carry out this kind of gold-standard household research, which is absolutely intended to challenge the council and its services.”

It said that the council “values” the feedback from citizens adding that it’s important for local authority to understand their views to inform the city’s policy and spending decisions.

He continued: “This year’s survey also highlights high levels of civic pride among Glaswegians, which has been consistently reflected in responses to questions about city events over recent years – along with strong satisfaction in parks and open spaces, galleries and museums and education.”