Virtual A&E appointments used to cut down waiting times

2,000 patients a month now access this help via NHS 24

Figures show the number of patients waiting 12 hours or longer in emergency departments has fallen by more than a third, but it’s clear the NHS remains under enormous strain.

To ease pressure on the front door of Scotland’s largest hospital, a virtual A&E is in place to try and stop people making accident and emergency their first port of call.

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