Ofcom fines Shell Energy £1.4m for not telling thousands of customers their contracts were up
UK & International

Shell Energy fined £1.4m for not telling customers their contracts were up

Just 2% of Black Friday deals were cheapest on the day last year, Which? study finds
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UK & International

Just 2% of Black Friday deals 'cheapest on the day last year'

Children able to buy illegal weapons on Temu app, Which? says
UK & International

Children able to buy illegal weapons on Temu app, Which? says

UK retail sales hit lowest levels since 2021 Covid lockdown
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UK & International

UK retail sales hit lowest levels since 2021 lockdown

Scottish Water strikes suspended as new offer made
Scotland

Scottish Water strikes suspended as new offer made

Black Friday spending in UK ‘expected to fall by almost a quarter’
UK & International

Black Friday spending in UK 'expected to fall by almost a quarter'

Parcel firms deliver ‘miserable’ service for the third year running, Citizens Advice survey finds
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UK & International

Parcel firms deliver ‘miserable’ service for the third year running

Third of UK service workers consider quitting because of abusive customers
UK & International

Third of service workers consider quitting because of abusive customers

Royal Mail fined £5.6m by Ofcom for ‘significant’ delivery target failures
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UK & International

Royal Mail fined £5.6m for ‘significant’ delivery target failures

North Sea Aberdeen NHV Helicopter pilots consider striking over ‘unacceptable’ pay offer
North East & Tayside

Helicopter pilots consider striking over 'unacceptable' pay offer

Scottish Water four-day strike begins after chief’s £295,000 salary revealed
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Scotland

Scottish Water four-day strike begins after chief's £295,000 salary revealed

Evri invests £46m in customer service improvements ahead of Christmas
UK & International

Evri invests £46m in customer service improvements ahead of Christmas

Japanese retailer Uniqlo announces launch of first Scottish store on Edinburgh’s Princes Street
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Edinburgh & East

Japanese retailer Uniqlo announces launch of first Scottish store

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UK & International

Christmas chocolate 'shortage looms' as workers vote to strike

What is the 2023 John Lewis Venus flytrap Christmas advert about and where can I watch it
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Entertainment

Christmas comes early as John Lewis unveil this year's festive advert

Daily Record and Daily Mirror publisher Reach to axe around 450 jobs in bid to slash costs
Scotland

Daily Record publisher to axe around 450 jobs in bid to slash costs

Office sharing company WeWork files for bankruptcy protection
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UK & International

Office sharing company WeWork files for bankruptcy protection

Post Office customers to be offered DPD and Evri parcel delivery options ahead of Christmas rush
UK & International

Post Office customers to be offered DPD and Evri parcel delivery options

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