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News / Customer satisfaction

Scotland

‘Nine out of ten passengers’ satisfied with ScotRail service

3 years ago
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Today's Top Stories

Firefighter dies after blaze at former Jenners store in Edinburgh city centre
Edinburgh & East

Firefighter dies after blaze at former Jenners store

Family left with 300 pound bill after ‘softy’ dog chews through door in Kelty, Fife
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Edinburgh & East

Family's £300 bill after 'big softy' dog chews through front door

Revelations about trans rapist Isla Bryson made student on same course ‘physically sick’
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Scotland

Trans rapist revelations made student on same course 'physically sick'

Brothers James and Barry Gillespie still wanted by Police Scotland over links to organised crime
Scotland

Scots brothers wanted over links to organised crime 'still at large'

Cyclist in hospital after being hit by HGV in Broomielaw crash as Glasgow city centre streets closed
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Glasgow & West

Cyclist in hospital after being hit by HGV in crash as streets closed

Claims Banff Academy pupils are identifying as cats branded ‘false rumours’ by Aberdeenshire Council
North East & Tayside

Claims pupils identifying as cats at school branded 'false rumours'

Teenage killer who stabbed young man in the heart during row in Kilwinning jailed for five years
Glasgow & West

Teen killer who stabbed young man in heart during row jailed

Latest in Glasgow & West

Man threatened and robbed by three suspects with Liverpool accents in Kilmarnock
Glasgow & West

Man threatened and robbed by three suspects with Liverpool accents

Teenager to appear in court after eight cars torched in spree in Penilee area of Glasgow
Glasgow & West

Teenager to appear in court after eight cars torched in spree

Time capsule menu from more than 50 years ago discovered at Loch Melfort Hotel near Oban
Glasgow & West

Time capsule menu from more than 50 years ago discovered at hotel

British Airways flight from Glasgow to London issues alert ‘due to fumes in flight deck’
Glasgow & West

British Airways plane issues alert 'due to fumes in flight deck'

Glasgow city centre Broomielaw road closed after cyclist hit by lorry in crash
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Glasgow & West

City centre road closed after cyclist hit by lorry in crash

Scottish Water warn traffic restrictions in place for two weeks after water main burst in Milngavie
Glasgow & West

Fortnight of traffic restrictions after 250,000 left without water

Acts added to Glasgow Green TRNSMT 2023 festival line up including Joesef, The View, Mimi Webb and Pale Waves
Glasgow & West

TRNSMT announce 50 acts added to summer music festival line up

Popular Videos

Dog goes viral after ripping off letterbox and chewing through door in Kelty, Fife
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Edinburgh & East

Dog goes viral after ripping off letterbox and chewing through door

Student accommodation still ‘unsuitable’ despite soaring costs, say NUS Scotland
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Scotland

Student accommodation still 'unsuitable' despite soaring costs, say NUS

Jeremy Renner was trying to save nephew from snowplough before accident
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Entertainment

Jeremy Renner was trying to save nephew from snowplough before accident

Matt Hancock paid £320,000 for controversial I’m A Celebrity… Get Me Out Of Here! appearance
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Politics

Matt Hancock paid £320,000 for controversial I’m A Celeb appearance

Scottish actor Alan Cumming returns OBE over ‘toxicity’ of British Empire and role of the monarchy
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Entertainment

Alan Cumming returns OBE over 'toxicity' of British Empire

CalMac boss Robbie Drummond vows to find best system for building new ferries  
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Glasgow & West

CalMac boss vows to find best system for building new ferries  

Lewis Capaldi reaches out to young fan after emotional reaction at Glasgow OVO Hydro concert goes viral
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Entertainment

Lewis Capaldi reacts to viral clip of emotional young fan at Hydro gig

Featured Articles

Scotland Tonight: Author Peter May imagines Glasgow ravaged by climate change and airport gone
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Entertainment

Glasgow's under water and the airport has gone - only a story?

Glasgow and Edinburgh cancer centres will share £4m to develop new treatments
Glasgow & West

‘No trace’ of cancer in patient’s body after experimental treatment

Tennent’s Sixes: Remembering when fans packed the SECC in Glasgow for football extravaganza
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Football

'Fans and players loved it' - remembering the Tennent's Sixes

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