Scots urged to submit meter readings before end of June as energy price cap falls

Scots are being urged to submit meter readings to their supplier as the energy price cap comes into force.

Advice Direct Scotland says those with smart meters should act before midnight on June 30 to avoid being overcharged and ensure their device is working properly.

Accurate readings prevent suppliers from estimating energy usage and applying higher prices after the deadline at the end of June.

The latest change from £1,849 to £1,720 on July 1 represents a 7% drop for consumers, with average annual bills falling by around £122.

Advice Direct Scotland says this price is still £582 more than households were paying before the energy crisis began in autumn 2021.

Ofgem resets the cap on what suppliers can charge every three months.

Anyone unable to submit readings by June 30 should do so as close to the date as possible, and taking a photo of the meter can help resolve any potential disputes.

The next price cap update will be announced by Ofgem in August, with forecasts suggesting a further fall in price.

Conor Forbes, policy director at Advice Direct Scotland, said: “Lower gas and electricity prices will come as a relief for households, but bills remain significantly higher than they were before the energy crisis began.

“It’s important to submit meter readings before the new price cap comes into force, to prevent being overcharged.

“For extra peace of mind, take a dated photo of the meter. If you have a smart meter, make sure it’s working.

“People can also take practical action by examining their bills, finding out how much they are paying, and checking if there are cheaper options available with other suppliers.

“Struggling customers should know they do not have to suffer in silence. Our expert team is on hand for anyone who needs help, no matter their circumstances.

“However, a longer-term solution to the scourge of fuel poverty is a UK-wide social energy tariff, which would automatically put vulnerable people on the cheapest deals.”

Advice Direct Scotland says people in Scotland are still struggling with “record levels of debt”, and is encouraging anyone worried about bills to contact its experts for free, impartial advice.

Advisers can be contacted at www.energyadvice.scot or on freephone 0808 196 8660, Monday to Friday, 9am to 5pm.

The charity has been campaigning for a social energy tariff to be introduced across the UK, which would automatically place the most vulnerable customers on the cheapest deals.

Eligibility could be based on benefit receipt or low income.