Pupils across Scotland have been experiencing home schooling problems due to issues accessing Microsoft Teams.
The technology is one of the main ways pupils and teachers communicate as schools were ordered to work from home during lockdown.
A number of teachers, pupils and parents reported the technology running slowly or not at all.
During Monday’s coronavirus briefing, the First Minister said the issue was not “unique to Scotland”, but that work was being done to fix the issue.
She said: “I know some of you might be having an issue this morning with Microsoft Teams.
“This is not an issue that is unique to Scotland, or indeed unique to schools, but I understand Microsoft is currently working to address it.”
Nicola Sturgeon thanked pupils for coping “extremely well” with homeschooling, which was reintroduced after a surge in coronavirus cases.
She said: “I do not underestimate how difficult this is both from an educational perspective and for young people.
“You are having the toughest of times, but you are coping with it extremely well, so thank you for that.”
Sturgeon acknowledged that it was “difficult” for parents juggling working from home with home schooling, adding: “We will continue to provide as much support as possible and to thank you for what you are doing.”
She added: “We all want schools back to normal just as soon as it is safe and possible to do that.
“Getting schools back to normal remains a priority for us.”
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