Greggs rolls back plans to reopen over crowd fears

The bakery chain has abandoned its plans for a trial reopening after 'significant interest'

Greggs has abandoned plans to reopen some shops to the public next week over fears they could huge attract crowds.

Last week, the high street bakery chain told staff it planned a phased re-opening of stores, with 20 sites due to open in the Newcastle area from May 4 for takeaway and delivery as part of an initial trial.

However, it said it will run the trial “behind closed doors” due to fears customers will flock to its stores in large numbers.

A company spokeswoman said: “Due to significant interest in our 20-shop trial, and the risk that excessive numbers of customers may plan to visit Greggs, we will now initially operate these trials behind closed doors in order to effectively test our new operational safety measures.

“We will continue to review this and will invite walk-in customers into our shops only when we can be confident of doing so in the controlled manner we intended.”

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