Sturgeon denies misleading parliament after Salmond claims

The former first minister claimed his successor misled MSPs with 'false and manifestly untrue' statements.

Scotland: Nicola Sturgeon and Alex Salmond. Jeff J Mitchell via Getty Images
Scotland: Nicola Sturgeon and Alex Salmond.

Nicola Sturgeon has insisted she is not distracted from the coronavirus pandemic by Alex Salmond’s accusations she broke the ministerial code.

The former first minister claimed his successor misled MSPs with “false and manifestly untrue” statements about when she first knew of sexual harassment allegations against Salmond.

But Sturgeon said she does not believe she lied to parliament and said she was “focused 100%” on the Scottish Government’s coronavirus response.

Sturgeon initially told Holyrood she first heard of complaints of sexual misconduct against her predecessor when they met at her home on April 2, 2018.

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It later emerged she had a meeting with Salmond’s chief of staff, Geoff Aberdein, in her Holyrood office four days earlier.

The SNP leader told a Scottish Parliament committee examining the Scottish Government’s botched handling of sexual harassment allegations against Salmond she “forgot” about the encounter.

In his evidence to the independent adviser on the ministerial code, James Hamilton, Salmond said the meeting was arranged to discuss the allegations and added: “There was never the slightest doubt what the meeting was about.

“Any suggestion by the First Minister to the Scottish Parliament that the meeting was ‘fleeting or opportunistic’ is simply untrue.

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“Most seriously, parliament has been repeatedly misled on a number of occasions about the nature of the meeting of April 2, 2018.

“The First Minister told parliament (see official report of 8th, 10th and 17th January 2019) that she first learned of the complaints against me when I visited her home on April 2, 2018.

“That is untrue and is a breach of the ministerial code.”

Challenged about her account at Monday’s coronavirus briefing, Sturgeon said: “These are matters that are under investigation both by a parliamentary committee inquiry and also by an independent advisor on matters relating to the ministerial code.

“I will set out my recollection of events and my account of events to both of those inquiries and people will draw their own conclusions.

“It’s very important that I answer any questions that are levelled to me before these inquiries and that I’m open to full scrutiny.

“I do not consider I misled parliament but, of course, that is for others to judge.

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“At all times I will seek to put the interests of the country first – that’s the most important thing for any First Minister and, right now, the most important thing I have to do for the country is steer us through this pandemic.”

She added: “There are inquiries under way and I think it is right and proper – out of respect to those inquiries, and actually out of fairness to myself – to have the opportunity at those inquiries to set these matters out properly and fully, and not do it as an adjunct to a briefing on a global pandemic that I am seeking to steer the country through.

“I think that is right and proper and that’s how I’m going to conduct myself.

“I will put the interests of this country first at all times, that’s more important than the position of any individual and my primary responsibility is to continue to steer this country through the global pandemic and that’s what I’m going to do.”

Asked whether the allegations by Salmond were a potential distraction from her leadership during the Covid-19 pandemic, Sturgeon replied: “I’m not distracted, I’m focused 100% on steering the country through the pandemic.

“That is my absolute responsibility right now and that’s what I’m going to focus on.

“Other things will take their course and I will cooperate – as I’ve got a duty to do and fully do so with all of that – but I am 100% focused.

“I take nothing for granted in terms of the trust that the Scottish public have in the government about this or anything else but all of the evidence is that that’s not something that is in any way affected.

“But my focus is on steering the country through the pandemic and I think that’s what everybody would expect my focus to be on.”


Scientists warn against easing lockdown amid mutant Covid

UK Prime Minister Boris Johnson says new variant of the virus may be associated with 'a higher degree of mortality'.

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The mutant coronavirus variant found in England may be more deadly than the original strain.

Scientists have warned there can be no early easing of lockdown rules after evidence the mutant coronavirus variant which emerged in the south-east of England may be more deadly than the original strain.

UK Prime Minister Boris Johnson said on Friday the new variant may be associated with “a higher degree of mortality”.

He said the UK Government could have to bring in further restrictions on travel following a warning that other new variants found in South Africa and Brazil may be more resistant to the vaccines that have been developed.

Meanwhile, the British Medical Association has reportedly written to chief medical officer for England Professor Chris Whitty calling for the gap between doses of the Pfizer/BioNTech vaccine to be reduced to six weeks.

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The private letter, seen by the BBC, said the current plans of people waiting up to 12 weeks for a second dose – which Health Secretary Matt Hancock said is supported by data from an Israeli study – are “difficult to justify”.

It said: “The absence of any international support for the UK’s approach is a cause of deep concern and risks undermining public and the profession’s trust in the vaccination programme.”

At a No 10 news briefing on Friday, the UK Government’s chief scientific adviser Sir Patrick Vallance said early evidence suggested the new UK variant could increase mortality by almost a third in men in their 60s.

His warning followed a briefing by scientists on the Government’s New and Emerging Respiratory Virus Threats Advisory Group (Nervtag) which concluded there was a “realistic possibility” that it was associated with an increased risk of death.

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It was already known that the new variant was up to 70% more transmissible than the original – leading to a tightening of restrictions across the UK from late December onwards.

Rowland Kao, professor of veterinary epidemiology and data science at the University of Edinburgh, said the latest findings suggested it was responsible for the “unexpectedly high” numbers of hospital admissions, especially around London.

“While the recent results showing declining case numbers is good news, and suggest that the variant is controllable via existing measures, these results on deaths imply that burden in hospitals will continue to be high requiring a more prolonged period of restrictions,” he said.

Professor Sir Mark Walport, a former government chief scientific adviser and a member of the Scientific Advisory Group for Emergencies (Sage), said even stricter measures may be needed if cases do not continue falling “at pace”.

“Decisions are going to have to be made on the basis of the evidence,” he told BBC News.

“If the evidence shows that the decrease in cases isn’t continuing, then clearly policymakers will have to consider much tougher measures.”

Johnson said the case numbers remained “forbiddingly high” and that it would be a mistake to unlock in England if it were to lead to “another big rebound” in the disease.

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On another bleak day, with a further 1,401 deaths across the UK of people who had tested for Covid-19 in the previous 28 days, there was some good news with evidence the various lockdown measures in place across the country were having an effect.

A sub-group of Sage said the reproduction number, the R, for coronavirus had fallen to below one across the UK, suggesting a retreating epidemic.

The Scientific Pandemic Influenza Group on Modelling (Spi-M) put the R, which represents how many people an infected person will pass the virus on to, at 0.8 to 1.0, down from 1.2 to 1.3 the previous week.

It said the number of new infections was shrinking by between 1% and 4% every day.

However, Professor Whitty said the situation across the UK remained “extremely precarious”.

“A very small change and it could start taking off again from an extremely high base,” he said.

“If that happened again, we would be in really, really deep trouble.”

Professor Lawrence Young, a virologist at Warwick Medical School, suggested the more serious concern was the evidence that the South African and Brazilian variants may be less susceptible to the vaccines.

“The other virus variants identified in South Africa and Brazil are more worrying as they carry more changes in the spike protein of the virus,” he said.

“It is important that we now determine the neutralising ability of antibodies against virus variants generated in response to vaccination and study the immune response in individuals infected with virus variants.”

Sir Patrick said the evidence remained uncertain and there was no sign either the South African or Brazilian variants had any “transmission advantages” over those in the UK and so would not be expected to spread more quickly or “take over”.

Meanwhile, a year has passed since the first people in Scotland were tested for coronavirus.

The Scottish Government confirmed on January 23, 2020, that five people were being examined after presenting with symptoms of the illness.

Two of them had been diagnosed with influenza after travelling to Wuhan, China, where the virus originated.

The first confirmed coronavirus patient in Scotland came on March 1, and was from Tayside.

On March 13, the first death related to the virus was recorded.

The UK entered full lockdown for the first time on March 23, but less than a month later Scotland’s chief medical officer Catherine Calderwood resigned after making two trips to her second home.

A route-map out of the coronavirus restrictions was first published by the Scottish Government on May 21.

This has been updated throughout the pandemic and includes rules on school closures, business operations and personal freedoms.

Scotland’s largest city, Glasgow, has seen the highest volumes for coronavirus infections and deaths – more than 31,700 and 863 respectively.

There have been almost 170,000 positive Covid-19 cases and 5,628 related deaths north of the border, as of Friday.

Scottish Government figures show 358,454 people have received the first dose of the Covid vaccination, and 4,689 have received the second dose

‘After my mum died of breast cancer, I found a lump’

Nicole Little was diagnosed with breast cancer at 27 after her mother Celine died of the disease in 1999.

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Cancer: Nicole discovered she had breast cancer at just 27.

A breast cancer survivor whose mother died from the disease is urging people to support World Cancer Day. 

Nicole Little was 27 when she was diagnosed with triple negative breast cancer after discovering a lump in her right breast. 

The ambulance dispatcher from Bathgate, West Lothian, carries the faulty BRCA1 gene, which is known to increase the risk of breast and ovarian cancer.

Specialists estimate that around 70% of women with a faulty BRCA1 or BRCA2 gene will develop breast cancer by the age of 80.

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Nicole said: “Most people are lucky enough to grow up with a mum but I was so young when cancer took my mum away.

Nicole Little via Email
Nicole’s mother Celine died in 1999 from breast cancer.

“I still miss her every day and when it was me in the hospital room being told I had cancer, my first thought was for my mum. I feared at first it was like history repeating itself. 

“I said to the doctor, ‘that’s what killed my mum’. But the doctors quickly explained there have been huge advances in treatment for breast cancer since my mum went through it in the 1990s. 

“My mum didn’t know she had the faulty BRCA1 gene as tests weren’t available to her then. 

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“That’s so unfair. They’re so much better at treating breast cancer today thanks to research, something which gave me hope. 

“Now I want to support research, not just for me and for future generations but in honour of my mum too.”

Nicole was supported by her dad Andy Little when her hair began to fall out following chemotherapy sessions.

Nicole said: “Dad helped me shave off my hair as it was coming away in handfuls every time I went for a shower.

“At times I felt angry with my life but my dad was brilliant. At night when I couldn’t sleep he’d get up with me and we’d talk. Other times we’d just sit and do a jigsaw together. I felt like a child again. 

“Dad is bald. He’d say to me: ‘I always told you, bald is beautiful’.”

Nicole Little via Email
Nicole’s dad told her ‘bald is beautiful’ when her hair fell out following treatment.

Nicole’s best friend Kelsey Robertson also supported her through treatment. 

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The pair have been best friends for 21 years after meeting on Nicole’s first day at Balbardie Primary School.

Nicole started at the new school following the death of her mum Celine on January 21, 1999.

“The first thing I ever said to Kelsey in the classroom on that first day was, ‘Hello, my name is Nicole and my mum’s just died’,” Nicole said.

“It was quite an introduction but Kelsey looked after me from day one. Years later – after we’d grown up and Kelsey lost her own mum Christine to lung cancer aged 52 – I was there for Kelsey. 

“When I faced cancer, Kelsey was right there for me again. She made me a glass jar full of inspirational quotes. Every day I had the chance to pick out a quote from the jar. It made a big difference. She really has proved my guardian angel not once but twice.”

‘Going through cancer made me realise how lucky I am to have people in my life who love me.’

Nicole Little

Last year, Nicole endured an operation to remove her ovaries and just days after lockdown across Scotland began she had surgery to remove both her breasts, followed by reconstruction.

Now back at work, Nicole is in remission and believes going through cancer has changed her perspective on things.

Nicole said: “All my life I worried that I’d get breast cancer like my mum.

“I felt angry when it finally happened but I got through it and I’m still here. Going through cancer made me realise how lucky I am to have people in my life who love me. 

“Now I’d like to make them all proud by doing what I can to help other families have more time with their loved ones.”

Nicole is urging people to mark World Cancer Day by making a donation to Cancer Research UK or wearing the charity’s Unity band.  

“Just by wearing a Unity band or making a donation, everyone can help make a real difference to people with cancer,” she said.

The band is available online in three different colours and can be worn in memory of a loved one, to celebrate people who’ve overcome cancer or in support of those going through treatment.

Unity bands can be purchased from the Cancer Research UK website.

Doorstep campaigning ‘not allowed under Covid rules’

Cabinet Office says leafletting not considered 'essential' activity during the coronavirus lockdown.

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Scottish Parliament election scheduled to take place in early May.

Political parties have been urged to halt their in-person campaigning during the current lockdown.

The Cabinet Office said leafletting and door-to-door campaigning was “not considered (an) essential or necessary activity”.

Scottish Parliament elections are due to take place in May, along with those for Mayor of London, the Welsh Parliament and local authorities in England.

Many of these were postponed from May 2020 due to coronavirus, and Cabinet Office minister Chloe Smith said the Government is reviewing how this year’s polls can be “successfully delivered in a Covid-secure way”.

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In a letter to members of the Parliamentary Parties Panel, she wrote: “The Government’s view is that (the) restrictions do not support door to door campaigning or leafleting by individual political party activists.

“It is widely accepted that voters can continue to get campaigning information remotely. In order to reduce transmission of Covid-19 infection, door to door campaigning at this point in time is therefore not considered essential or necessary activity.

“I hope that you will all agree that it is essential that we reduce the infection rate, protect the NHS and save lives.

“I would ask that all parties follow this advice, and ensure that your supporters are aware of this position.”

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Last Sunday, Sir Ed Davey of the Liberal Democrats defended his party for continuing to carry out door-to-door leafleting during the pandemic, adding that it is “compliant with the guidance”.

Asked if it was an appropriate action to take following the Government’s stay-at-home message on BBC’s Andrew Marr Show, Sir Ed said: “Yes. If it is compliant with the guidance, absolutely.”

Pushed further on whether it is compliant with the stay-at-home guidance, the party’s leader said: “The guidance says there is an exemption for volunteer organisations, we’ve taken legal advice on that, and the advice we’ve given to all our councillors and volunteers is they need to wear a mask, they need to socially distance, they need to sanitise their hands.

“We’re taking all the sorts of precautions that Amazon takes, that Royal Mail takes.”

Teenager rediscovers confidence to storm up the charts

Mayah Herlihy is making a big impression with her country single, On My Way.

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A teenage singing sensation has been racing up the music charts after almost giving up on her dream.

Mayah Herlihy, 14, lost confidence in herself as lockdown began last year and decided she was going to stop before changing her mind.

Now she’s reached the top of the iTunes Country Chart and hit the number one spot in Amazon’s ‘Hot New Country’ releases chart with her debut single, On My Way.

Despite an early performance at the world-famous King Tut’s in Glasgow, Mayah – who grew up in Peterhead and moved to Carfin in North Lanarkshire a couple of years ago – feared her musical career had stalled.

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“The start of the first lockdown, I kind of thought ‘I’m never going to get anywhere’,” she told STV News.

“I didn’t believe in myself and I just thought ‘I’m going to give up music’.”

But being in the house so much while schools were closed prompted Mayah to reach once more for her guitar and rekindled her passion for writing songs.

Mayah’s mum Joanne explained: “Lockdown was extremely difficult for her. Her brother has a rare genetic condition, so Mayah took the decision that when other people could go out, she wanted to stay in to keep her brother safe.”

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For Christmas, the family decided to get the teenager a recording session and, after Mayah performed On My Way, she was snapped up by Main Street Records.

She is now working on her second single and dreams of taking to the stage at the Hydro in Glasgow one day.

“Now I have actually released it, and upon hearing the response from people around the world, I have got the confidence to do more,” she said.

More on:

Call to help tackle ‘vaccine hesitancy’ among minorities

Equalities minister writes to community leaders amid concerns that misinformation about the jab could spread.

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Concerns over 'vaccine hesitancy' among ethnic minority groups.

Community leaders are being asked to help tackle “vaccine hesitancy” among ethnic minority groups in Scotland, a minister has said, amid concerns that misinformation about the jab could spread.

It came as an equalities group called on the Scottish Government to ensure that translated public health information reaches older people in minority communities who may have language or literacy issues.

The Edinburgh and Lothian Regional Equality Council (Elrec) said older South Asian people often rely on family networks for information and may encounter “foreign messages” spreading false claims.

Equalities Minister Chistina McKelvie said there is an overlap between the groups who are most hesitant about the vaccine and those most affected by Covid-19.

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Elrec chairman Foysol Choudhury said: “There hasn’t been official translated information made available to minority groups, specifically to those with language and literacy issues which is quite prevalent amongst the older BAME (blame and minority ethnic) generations.

“People not being able to understand something is daunting as it is but if it relates to their health and wellbeing then it’s an actual risk to them.

“Many older South Asians living in Edinburgh and Lothians rely on friends and family to relay information to them, and this doesn’t always happen so they are left to rely on foreign messages which may not always be correct.

“Misinformation in these circumstances can be just as deadly as the virus. People need to know factual information about every aspect of the pandemic.”

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He continued: “I call on the Scottish Government to ensure the facts regarding the vaccine are communicated to the BAME community in a way that reassures them.”

McKelvie said she has written to community leaders “asking for their help in developing and delivering targeted messages to communities, to address specific barriers they may have to taking up the vaccination”.

“We are keen to explore how local community leaders, or people who are visible and well known in those communities, can help encourage people to take up the vaccine, and that’s why we’ve written to over 100 representative organisations including Elrec, providing ideas and support to make that happen,” she said.

“We also know that there is a significant overlap between the groups disproportionately affected by Covid-19 – which include minority ethnic people – and those most likely to be vaccine hesitant.”

She said an expert group had been set up earlier in the pandemic to advise the Government on how to meet the needs of minority communities.

Oldest community radio station saved from collapse

Heartland FM in Pitlochry has raised £32,000 to remain on air after financial crisis.

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Graham Howie will keep presenting on Heartland FM after the station raised enough money.

The UK’s oldest community-owned radio station is to remain on air after a crowdfunding campaign saved it from collapse.

Heartland FM in Pitlochry was facing a financial crisis after coronavirus forced many of the area’s tourism-based businesses to cut back on advertising.

A fundraising target of £25,000 was set to help secure its future and after receiving more than 300 donations of support, the station banked £32,000.

Heartland FM has been broadcasting from Highland Perthshire for almost 30 years, having launched in 1992, and bosses said the fundraising drive meant its connection with the community “had never been stronger”.

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Graham Huggins, Heartland FM chairman, said: “We are in place to entertain, inform and engage with everyone who connects with us for the foreseeable future.

“Once businesses can see a way forward we will need their support once again, which will help ensure our longer term future.

“There is a really warm feelgood factor surrounding us all now, which is something we are all very proud of.

“Local radio is a huge asset to any community and that has now been recognised, here in Highland Perthshire, in a very flattering way.”


Cameron House fire started by ashes left in cupboard

Hotel owner admits charges over fire which killed two men in December 2017.

Crown Office via email

A fire at Cameron House hotel which killed two men was started after a night porter left ashes in a cupboard.

Simon Midgley and his partner Richard Dyson died after the blaze at the hotel, next to Loch Lomond, on December 18, 2017.

The fire ripped through the five-star resort at around 6.40am.

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Hotel: A family-of-three had to be rescued from the fire.

Mr Midgley died at the scene. Mr Dyson was taken to the Royal Alexandra Hospital in Paisley, where he was pronounced dead.

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More than 200 guests were evacuated from the building, including a family of two adults and a child who were rescued from the second-floor.

Cameron House Resort (Loch Lomond) Ltd, the owner and operator of the hotel, pleaded guilty on Friday to two charges of safety failures under the Fire Scotland Act, while night porter Christopher O’Malley admitted breaching the Health and Safety at Work Act.

Dumbarton Sheriff Court heard he emptied ashes and embers from an open fire in the main reception into a plastic bag before putting them in a cupboard.

Crown Office via email
Damage: The hotel is currently closed for refurbishment.

Shortly before 6.40am an initial fire alarm sounded, to which staff noticed smoke coming from the cupboard. O’Malley opened the door, to which the flames took hold and spread into the hallway.

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O’Malley and another two members of staff tried to battle the blaze with extinguishers, however they were overcome by the flames.

Firefighters arrived at the hotel by 6.51am, however they later had to withdraw from the building as it was showing signs of structural instability.

The fire was not brought under control until the early hours of December 19.

Tragedy: The couple died because of the fire.

Mr Dyson, 38, from Wetherby in West Yorkshire, was a TV producer, while Mr Midgley, 32, of Worksop, Nottinghamshire, was a freelance journalist for the London Evening Standard while also running his own PR firm.

Peter Gray QC, representing Cameron House, said the failings were not deliberate breaches, but occurred “as a result of genuine errors”.

He said an absence of formal procedures for dealing with ashes and embers meant staff had to improvise.

Mr Gray said: “I am instructed to extend my deepest sympathies from the accused to the families of Mr Midgley and Mr Dyson.

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“Cameron House Hotel is one of the leading hotels in Scotland, it takes pride in its reputation and sets itself the highest standards in relation to all that it does and endeavours to ensure the safety of its guests.

“It takes its duties to ensure the safety of its guests extremely seriously.”

Crown Office via email
Fire safety: The hotel’s ash bins were full.

The court heard the hotel operator had been warned of the risks of keeping combustibles in the cupboard during a fire safety audit, and the general manager had then highlighted the issue to staff.

Storage bins for the ash collected from open fires were kept in the rear yard of the hotel, however they had not been emptied since the October and were found to be rusty and not fit for purpose.

The court heard a plastic bag was used to dispose of ashes on December 15 and again on December 18, the latter with tragic consequences.

Cameron House was said to have cooperated fully with the investigation and all safety procedures were reviewed.

The hotel remains closed for refurbishment and is expected to open in the second part of this year.

Jackie Baillie, the MSP for Dumbarton, previously called for a quick and thorough investigation into the cause of the fire and has worked closely with Jane Midgley, Mr Midgley’s mother, in her campaign to be given answers as to why her son passed away.

Baillie said: “This is completely heartbreaking for all involved – not least for the families of Simon and Richard.

“After three long, painful years these families finally have the answers that they need as to why their beloved sons and brothers died in this fire.

“It is deeply concerning to learn that this fire could have been avoided, had the staff involved been given the proper training needed, and more importantly, had the hotel owners heeded the prior warnings given to them about their safety standards.

“The length of time that it has taken for this case to be concluded has caused the families involved undue stress and pain, during what is already an unimaginably difficult time for them.

“Going forward, steps must be taken by Cameron House to ensure that failings of this magnitude never happen again. We now know that these deaths were avoidable.

“My sympathies continue to be with families and loved ones of Simon and Richard.”

Sentencing will take place next week.


Another 71 deaths from coronavirus registered in Scotland

The First Minister said the total number of coronavirus deaths in Scotland now stands at 5628.

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Scotland has recorded a further 71 deaths from coronavirus, the First Minister has said.

At Friday’s daily briefing, Nicola Sturgeon said the total number of deaths after confirmed coronavirus in Scotland now stands at 5628.

There were 1480 new cases of Covid-19 reported, with 2053 people currently in hospital with the virus.

Of that number, 161 people were in intensive care.

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She added that 169,699 people have now tested positive in Scotland, up from 168,219 the previous day.

The daily test positivity rate is 6.9%, down from 7% on the previous 24 hours.

Sturgeon added that 358,454 people have now received their first dose of the coronavirus vaccine.

During the briefing, the First Minister announced extra funding to support health and social care workers.

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Nicola Sturgeon said £500,000 would be given to health boards and health and social care partnerships to implement requests from staff, such as free hot drinks or snacks during breaks.

The First Minister said it “could be the little things that help quite a lot”.

She added: “I’m flagging this up today just as a way of underlining how much we owe our health and care workers, but also as an example of what we’re trying to do to support them in practical ways while they continue to perform such an incredible service for all of us.

“I don’t think we’ll ever be able to repay those on the front line of health and social care for everything they have done and everything they have suffered over the duration of this pandemic.

“But in every way we can, it’s important to support them and to show our gratitude.”


GP says sorry to grieving family after diagnosis blunder

Widowed partner complained about care and treatment after spouse died.

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The GP surgery has apologised to a bereaved family.

A medical practice has apologised to a widowed partner for an “unreasonable failure” after a patient’s death.

The Scottish Public Services Ombudsman (SPSO) asked an NHS Ayrshire and Arran GP surgery to apologise to a family after their loved one died following a botched diagnosis.

The deceased’s spouse, referred to as C in the SPSO report, complained about their care and treatment from the practice.

C had arranged an appointment for their partner, known as A, after they took ill over the weekend but A became too sick to attend.

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C asked the practice for a house visit but a triage phone call took place instead, with A’s symptoms being noted and advice and medication prescribed.

But A’s condition deteriorated the next day, C said, and they asked if a doctor could come out. Arrangements were made but A became increasingly unwell.

The GP practice arranged an emergency ambulance to take A to hospital, where they died shortly after.

The primary cause of death was found to be diabetic ketoacidosis (a complication of diabetes mellitus) and respiratory tract infection.

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SPSO took independent advice from a GP and found that “at the time of the triage phone call, there was an unreasonable failure to take an adequate history and further assess A” by visiting them or by hospital admission.

SPSO’s report said the practice provided “some evidence of reflection and learning” since the incident.

C also complained about how the GP surgery dealt with their complaint, but SPSO did not uphold this aspect of the complaint.

Vicki Campbell, NHS Ayrshire and Arran head of primary and urgent care services, said: “In addition to a formal apology to the family of A, I can advise that the practice concerned has fully accepted the recommendation in the SPSO report.

“The practice has addressed the issue highlighted and made the appropriate changes, ensuring clinical staff have received further training and guidance on the care of patients presenting with diabetic emergencies in primary care.

“In order to ensure learning across the organisation, the practice concerned completed an analysis of the incident which was shared with other clinical primary care colleagues.”

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