A burst water main has flooded the gas network in an area in the north of Aberdeen cutting off supplies for three days.
SGN engineers were called to the Manor Drive area at around 6.45am on Saturday and visited each individual home to manually turn off gas at the meter.
Those affected included people living on Manor Drive, Manor Avenue, Manor Walk, Logie Place, Logie Terrace and Great Northern Road.
To help find the cause engineers had to close the A96 Great Northern Road/Auchmill Road westbound, from the Haudagain Roundabout at around midday.
They discovered that water had flooded the network at around 3pm on Saturday, but did not know where it had come from.
An update read: “We know it’s hard being without your gas supply and sincerely apologise to affected residents and businesses.”
Engineers worked to pump the water out of the network and identify where damage to pipes had happened.
By 1pm on Sunday, SGN had drafted in personnel from other zones to help tackle the flooded gas pipes.
At 6.30pm, more than 50,000 litres of water had been removed from the network. Gas was turned back on for some properties on Manor Drive, Manor Avenue, Manor Walk, Logie Place and Logie Terrace.
But those living on Great Northern Road, Anderson Road and Don Court were still without.
On Monday morning, more than 110,000 litres of water had been pumped out of the flooded network on Great Northern Road.
Extra engineers from all over Scotland had been drafted in to deal with the incident more than 48 hours after gas supplies were first affected.
A statement from SGN read: “Again, we’re really sorry for the inconvenience this is causing and thank you for your continued support and understanding.”
At 7pm on Monday, SGN, Aberdeen City Council and partners were still trying to find the source of the floodwater entering the gas network.
More teams arrived on the scene on Tuesday morning, with the Great Northern Road still closed.
Finally at 3pm, using CCTV cameras inside the gas mains, SGN engineers identified where the water was flooding in.
Scottish Water said a six inch water main had burst near Great Northern Road affecting supplies in the AB24 area.
A statement said: “This burst has been isolated to allow SGN to undertake repairs of a gas main safely.
“Once SGN have completed repairs we will carry out repairs to the burst this evening.
“The water supply will gradually return to normal for customers once the repair has been completed.
“While we carry out the repair please be aware that you may experience no water supply, low / intermittent pressure or discoloured water.”
As of 7pm on Tuesday, the A96 Great Northern Road/Auchmill Road remains closed for westbound motorists at Haudagain Roundabout. A diversion route is in place for motorists via the A92 Mugiemoss Road.
The latest SGN update said: “We’ll continue to pump out water from the affected network tonight. Thanks for your continued understanding and patience as we work hard to restore your gas supplies.”
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