NHS HighlandsA fresh critical inspection of a care home on Skye has increased pressure on NHS Highland to make urgent improvements.
The health board took over Home Farm in Portree after 11 of its residents died during the pandemic.
The latest in a series of visits by the Care Inspectorate – last month – found weaknesses in residents’ wellbeing and what it considered an over-reliance on agency workers.
A spokeswoman from NHS Highland said: “We are working hard towards meeting the required improvements highlighted by the Care Inspectorate.”
She added, “We are taking this situation very seriously and remain focused on completing these improvements by July 7,” the inspectorate’s deadline.
The Scottish Government’s care agency conducted its latest unannounced visit over three days in May.
It heard the views of 14 people using the service and four of their relatives or representatives.
The inspectors listened to 20 staff and management and observed practice and daily life at the home.
The inspection “raised significant concerns in relation to how people’s health, welfare and safety needs were met”.
As a result, the agency issued an improvement notice on May 27.
In evaluating quality, it has a six-point scale where one is “unsatisfactory” and six is considered “excellent”.
It ranked each of wellbeing support, the staff team and setting “2 – weak”.
The home’s leadership was considered “1 – unsatisfactory”.
And it found care and support planning “3 – adequate”.
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