Call centre to employ 100 new staff in debt recovery sector boom

New jobs: Scotcall will increase their workforce by 50%© iStock

A call centre is to employ 100 new staff as demand for jobs in the debt recovery sector increases.

Scotcall, based in Glasgow, is to invest £500,000 in the growth as it plans to double turnover to £20m.

The company currently employs more than 200 people and a recruitment drive for 60 new jobs has been launched, with a further 40 posts expected to be filled over the next year.

The value of debt placed for recovery is in excess of £58bn, according to the Credit Services Association.

Scotcall said it is well-placed to capitalise on the growing demand for "technology-led, ethical and compliant services that improve the rate of return to clients".

The company said increased regulation in the industry has led to a demand for a wider and more effective range of debt recovery services from banks and lenders.

Managing director David Stevenson said: "Clients are demanding much more efficient, cost-effective credit management solutions from businesses such as ours.

"The cost of debt recovery can be very high, so we are investing heavily to drive down costs and develop innovative debt recovery solutions.

"Scotcall group is a market leader and we are excited about the opportunity to significantly grow turnover and create a wide range of new jobs."

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